You may cancel your order before it ships, however, a $15.00 cancellation charge may be assessed if the order has been packed and prepared for shipping. Most items ship within one business day, with many items shipping the same business day if ordered by 11:00 AM Mountain Time.

Cancellation is not possible after your order has shipped.

Please follow the return policy below if your order has already been shipped.

YOU HAVE 7 DAYS FROM WHEN YOU RECEIVE YOUR ORDER TO

LOOK AT

EXAMINE

TWIDDLE YOUR THUMBS OVER

AND BUG YOUR EYES OUT AT YOUR NEW ITEM(S)

PLEASE NOTE OUR PRE-OWNED WATCH RETURN PERIOD IS 3 DAYS AND NOT 7 DAYS

YOU MUST EMAIL US TO OBTAIN A "RMA#" BEFORE WE WILL ACCEPT ANY RETURNS OR EXCHANGE

ONCE YOU HAVE RECEIVED YOUR "RMA#" YOU MAY PROCEED WITH YOUR RETURN OR EXCHANGE

OBTAINING A RMA# ALLOWS US TO BETTER TRACK AND QUICKLY PROCESS YOUR EXCHANGE OR RETURN

CERTAIN RETURNS MAY BE SUBJECT TO A 15% RESTOCKING FEE

REFUNDS WILL BE ISSUED LESS OUR SHIPPING FEE

ITEMS MUST BE RETURNED IN:

ORIGINAL CONDITION

ORIGINAL PACKAGING

UNUSED AND UNCARRIED

IF YOU SHIP YOUR RETURNED MERCHANDISE WITHOUT A RMA#, IN USED CONDITION/CARRIED CONDITION, OR HAVE EXCEEDED THE 7 DAY WINDOW, YOUR RETURN WILL BE REFUSED.

ALL TAD GEAR BRANDED APPAREL SENT IN TO TAD GEAR FOR WARRANTY WORK:

MUST BE CLEANED PRIOR TO SHIPPING, THIS IS CALIFORNIA STATE LAW

WITHIN 6 MONTHS FROM TIME OF PURCHASE

VALID ONLY FOR ORIGINAL PURCHASER OF THE APPAREL PRODUCT

ALL TAD GEAR BRANDED NYLON SENT IN TO TAD GEAR FOR WARRANTY WORK:

MUST BE CLEANED PRIOR TO SHIPPING, THIS IS CALIFORNIA STATE LAW

LIMITED LIFE TIME WARRANTY AGAINST ANY MANUFACTURING DEFECT FOR THE ORIGINAL PURCHASER

SHIP INSURED, UNSATISFACTORY ITEMS, ALONG WITH A COPY OF YOUR INVOICE WITH THE RMA# WRITTEN ON IT, AND THE RMA# CLEARLY MARKED ON THE RETURN SHIPPING LABEL TO:

TAD GEAR, INC.

ATTN: RETURNS DEPT. 

RMA# XXXX (WRITE IN YOUR RMA#)

660  22ND ST.

SAN FRANCISCO, CA 94107